Shipping Policy

We contract dedicated, regional carriers that specialize in shipping cabinets and furniture. Carriers will vary based on your location and requirements. Our logistics support staff will notify you when to expect delivery and who your delivery carrier will be.

Prepare for Your Delivery:

Once your cabinets have been ordered it’s important to prepare for your delivery.

Standard Order Lead Time:

For standard finishes, allow 2-3 weeks for handling and delivery. For Custom Paint Series finishes, 6-8 weeks for production and delivery. Depending on your location or special customization (such as for a matching wood range hood) additional time may be required.

Standard Home Delivery Handling – FREE

Your order may be shipped with a large 28 foot truck with a liftgate. The order will be placed in the first reasonable, secure, dry area garage only on the same level as the truck tires.

Limited Area Delivery – Will Vary

If your delivery location has limited access—such as being unable to accommodate a 28-foot truck, lacking a garage, having a storage area not on the same level as the truck, being an apartment/condo, having more than five (5) steps at the entry point, or no elevators—you may select this service to have your order delivered to the first available dry and secure room in your home. For situations outside of standard delivery services, please refer to our Restricted Delivery Access guidelines.

If your delivery location cannot accommodate standard home delivery due to these or other restrictions, please contact us directly to discuss a custom quote and plan for delivery to meet your specific needs. Limited Delivery Access & Carry-In Service circumstances may result in extended lead times depending on your location, situation, and the availability of a delivery agent.

Restricted Area Delivery – Contact Us for Quote

Restricted Area Delivery Access locations require a Special Delivery Quote from customer service. Please email orders@dynastycabinets.com or call 586-745-9021 to receive a quote.

If your job site has additional restrictions and requires custom delivery such as: ferry or bridge toll, located in remotely rural, densely urban. Warranty is only valid with the initial delivery site and buyer. Restricted Delivery Access will have additional charges and may require extended lead times for delivery based on your location circumstances and available delivery agent. Customer Service will contact you within two (2) business days of order payment to determine your delivery location access. please note that warranty is only valid with the initial delivery site and buyer.